PROJECT / SERVICE MANAGEMENT

Project management is the practice of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at the specified time.

IT service management refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology services offered to customers.

Corporate training and certification programs that encompass both. With topics that include ITIL, DevOps, Project Management Professional (PMP) and more, participants will be prepared to help their organizations become more efficient and more productive.